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Supervisor, Tellers


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Supervises and coordinates activities of Tellers (utilities) in accepting payments for gas and electric-power bills from customers and keeps records of money received: Interprets company policies and work procedures. Calculates monhtly commissions for authorized collection agencies, such as neighborhood stores, from daily summaries of money receipts by agents. Dictates correspondence or contacts agents by telephone to reconcile errors in their reports. Traces payments made to agents when customer does not receive credit for payemnt.

Interviews customers to assist workers in resolving questions not covered by specified procedures.
Prepares regular rpeorts on operations of section.
Maintains records of daily overage or shortage in money receipts. Performs other duties as described unedr Supervisor (clerical) Master Title.



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Supervisor, Tellers



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