Supervisor, Tellers
Overall rating: (N/A)
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Supevrises and coordinates activities of Tellers (utilities)
in accepting payments for gas and electric-power bills from
customers and keeps records of money received: Interprets
company policies and work procedures.
Calculates monthly
commissions for authorized collection agencies, such as
neighborhood stores, from daily summaries of cash receipts by
agents. Dictates correspondence or contacts agents by telephone
to reconcile errors in their reports.
Traces payments made to
agents when customer does not receive credit for payment.
Interviews customers to assist workers in resolving questions
not covered by specified procedures.
Prepares regular reports on
operations of section.
Maintains records of daily overage or
shortage in cash rceeipts. Perfomrs other duties as described
under Supervisor (clerical) Master Title.
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Supervisor, Tellers
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